Dining Program Frequently Asked Questions
Campus Dining offers a variety of dining plan options for first-year students living on campus. Having a dining plan gives students the ease of not having to prepare meals so they can focus on their academics and student life during the first year. All of the value is aped to the PolyCard (student ID) for fast, convenient access. There are several options for first-year students living on campus to choose from, depending on the type of eater the student is.
Every student is different, which is why we created different dining plan options. Dining plans are designed to provide an average of 14 meals per week and take into account students' busy schedules and eating out with friends and families. Students can allocate more funds for food with Campus Express or purchasing Fast Pass. These funds are loaded onto the PolyCard (student ID) for aped convenience.
Think of dining credits like meal tokens. These tokens get aped to the PolyCard each week. Students can use one credit per breakfast, lunch, dinner and late night each day at these restaurants: VG Cafe, Sandwich Factory, 19 Metro station, Einstein Bros. Bagels, and Tacos To-Go (A new Tacos To-Go location will be aped at Poly Canyon Village and accept dining credits fall term 2013.) Dining credits allow students the flexibility to not carry cash around campus and have prepared meals, allowing them to focus on their first year of school. Dining credits are allocated weekly, which provides the security of having meals available throughout the academic year. Unused Dining Credits are forfeited when the dining plan resets each week (at 2AM on Friday nights).
One dining credit can be used during each meal period at VG Cafe, 19 Metro station, Sandwich Factory, Einstein Bros. Bagels, and Tacos To-Go in Poly Canyon Village. Listed below are the different credit amounts and meal periods:
- Breakfast (7 a.m. to 9:59 a.m.) - $7.90
- Lunch (10 a.m. to 4:59 p.m.) - $9.00
- Dinner (5 p.m to 8:14 p.m.) - $10.75
- Late Night (8:15 p.m. to 2 a.m weekdays/Midnight weekends) - $8.75
Dining credits are allotted weekly. They are allocated onto the students' PolyCard on Saturday mornings (excluding academic breaks) and ends on Friday nights. Students need to use their allocation during that weekly period; any unused credits are forfeited when the dining plan resets each week. There are no substitutions or refunds for missed meals, either on a weekly or quarterly basis.
Plu$ dollars are a dollar-for-dollar cash value that can be used for purchasing food items at any Campus Dining restaurants and markets, including Subway and Starbucks! Plu$ dollars are allocated at the beginning of each academic term during the regular school year.
Unused Plu$ dollars roll over to the next quarter through the end of the academic year. Plu$ dollars remaining at the end of the Spring quarter are forfeited.
Students can swipe their PolyCards (student ID) at the register of any campus dining operation to view their current balance or view the information online through their Cal Poly Portal.
Students may request a change from one meal plan to another during the specified change periods ONLY. The student may not change plans that quarter once the Change Request has been submitted. Listed below are the change periods:
- Fall Quarter- Between September 18 through September 26, 2013, with new Dining Plan starting no later than September 28, 2013, or
- Winter Quarter- Between December 2 through January 9, 2014, with new Dining Plan starting January 11, 2014; or
- Spring Quarter- Between March 10 through April 3, 2014, with new Dining Plan starting April 5, 2014.
Campus Dining and University Housing policies require that all entering first year students living on campus must have a dining plan for the full academic year. The Housing and Dining License can't be modified or changed during any time. Please review the Housing and Dining license carefully prior to submitting the initial payment registration for the Housing and Dining License.
Fast Pass is perfect for students and staff living off campus and want a small meal plan while they are on campus. It's also a great way to ap apitional meals and Plu$ Dollars to a first-year student dining plan. Visit the Fast Pass webpage for options and information.
Dining plans are not available during the summer but students can ap value to their Campus Express account.
Other Dining Related Programs
Cal Poly faculty, staff, and students are automatically set up as a member when they arrive on campus. They can easily ap value to their PolyCard to purchase food, clothing, printing, supplies, or health services. Ap value through the Campus Express webpage, or the Cal Poly Portal.
The Fast Pass program offers supplemental mini dining plans which are perfect for first-year students living on campus who want to ap a few more meals and Plus Dollars to their meal program. It's also great for transfers,students, and staff living off campus who want a few meals a week to buy a meal. There are two types of programs to choose from:
- Lunch Pass: students can purchase blocks of 5, 10 and 20 lunch passes to dine at the all you care to eat restaurant, 19 Metro station. If you purchase a 20 pass, you pay as low as $5.25 per meal!
- Commuter Block: consists of meal passes to 19 Metro station (lunch and dinner) and Plu$ Dollars. There are three blocks to choose from.
Use as many lunch and meal passes at once, purchase them at any time during the academic year, and have the freedom to use anytime during the academic year.
Nutrition and Dietary Restrictions
Campus Dining has a team of Food Science and Nutrition students developing nutrition education materials throughout the campus dining operations. They created a comprehensive program of educational materials which are viewable online and in the restaurants. Please visit the online Nutrition Resource Center for menus, ingredient lists, nutrition facts, food allergy support information, and much more. At the different restaurants on campus students can find nutirition keys system, which display nutrition information about the different foods offered.
have one or more food allergies and am starting Cal Poly in the fall. Is there something I should do prior to fall?
If you have food allergies due to documented medical restrictions, it’s important to review the food options available to make sure that the dining program is appropriate for you prior to signing up for the housing and dining license.
There are several resources online for students to take advantage of. Here's a list of helpful webpages:
Please contact Campus Dining at (805) 756-5939 or at firstname.lastname@example.org for further assistance.
Please contact Campus Dining at (805) 756-5939 or e-mail email@example.com for further assistance. After reviewing the program and food options, you need to determine whether your dietary needs can be met prior to submitting the initial payment registration for the Housing and Dining License.
Log into your Cal Poly portal (my.calpoly.edu) and access the payment information through the Money Matters tab. Click here to view the dining plan payment schedule and methods.
You may have paid the incorrect amount or paid after business hours so your payment was processed the next day. To avoid late fees, please carefully follow the payment schedule and procedures. We have helpful representatives on staff available to provide apitional support.
Campus Dining will send out an e-mail reminder to your Cal Poly e-mail account in early August. At that time fees will be posted to your portal account, located on the Money Matters tab. Based on the charges incurred, you will know the type of housing assignment (double occupancy residence hall, triple occupancy residence hall or apartment). At that time you can select a dining plan based on your housing assignment.
Campus Dining does not receive any subsidies from the state for food services. Campus Dining is a commercial division of Cal Poly Corporation, a non-profi auxiliary organization. The Corporation supports the university in achieving its educational mission through a variety of valued, high quality services.
If the magnetic stripe appears to have lost its encoding, please bring your PolyCard to the PolyCard Office in Building 46, Room 100 (The Natatorium, across from Spanos Stadium) be re-activated. If you feel that your PolyCard has been lost or stolen, you can deactivate your PolyCard through the Cal Poly Portal.
Keep your card away from magnetic fields such as those created by a TV, stereo, microwave, or magnetic clasps of wallets and purses. Heat, water, and eelskin can also corrupt the magnetic stripe and render the card unreadable. There may be minimum charge of $5 to replace a lost or stolen card. The PolyCard must be readable by Campus Dining's cash registers in order for a purchase to be transacted using dining credits, Plu$ dollars, Fast Pass, or Campus Express.